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Shipping & Delivery Policy

Last Updated: 4 October 2025

At Bhojpuriya Craft Pvt. Ltd., we strive to deliver your handcrafted wooden items and home décor products safely and on time. Please read our Shipping & Delivery Policy carefully to understand how we handle your orders.

1. Shipping Coverage

  • We currently deliver all across India.
    Our team is actively working to start international shipping soon.
    However, bulk international orders can be placed through our Bulk Order Contact Form — such orders must have a minimum order value of ₹1,00,000, and the international shipping process may take 3–4 business days before dispatch.

2. Order Processing Time

  • Orders are typically processed and packed within 16–24 hours after successful payment confirmation.
    During high-demand periods or holidays, order processing may take slightly longer.

3. Estimated Delivery Time

  • Delivery time depends on your location and our courier partners.
    Estimated delivery time within India is 7–10 business days from the date of dispatch.

4. Shipping Partners

  • We ship through India Post, Delhivery, and other trusted logistics partners to ensure safe and timely delivery.
    The courier partner for each order is automatically selected based on service availability and location.

5. Shipping Charges

  • Free Shipping: Orders above ₹599 qualify for free delivery.
  • Standard Shipping Charges: For orders below ₹599, shipping charges are applied as per the delivery partner’s rate at checkout.
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6. Tracking Your Order

  • Once your order is shipped, you will receive a tracking link in your account under the “My Orders” section.
    You can use this link to monitor your order’s live status until delivery.

7. Damaged or Open Packages

  • We take utmost care in packing your orders securely.
    If your product arrives damaged or defective, please contact us immediately for a replacement.
    If the package is open or tampered at the time of delivery, please refuse to accept it and inform our support team at contact@bhojpuriyacraft.com or +91 95258 46692 within 48 hours.

8. Delays and Exceptions

  • Delivery times may vary due to weather conditions, courier delays, or other unforeseen events.
    We appreciate your understanding in such cases.

9. Contact Us

  • For any questions regarding shipping or delivery, please contact us at:
    📞 +91 95258 46692
    📧 contact@bhojpuriyacraft.com
    🏢 Bhojpuriya Craft Pvt. Ltd., Bhojpur, Bihar, India