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Privacy Policy.
Last Updated: October 2025
Welcome to Bhojpuriya Craft Pvt. Ltd. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from bhojpuriyacraft.com.
1. Who We Are
Our website address is https://bhojpuriyacraft.com, operated by Bhojpuriya Craft Pvt. Ltd., Bhojpur, Bihar, India.
If you have questions regarding privacy, contact us at:
📧 contact@bhojpuriyacraft.com
📞 +91 95258 46692
2. Information We Collect
When you visit or shop with us, we may collect:
- Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Optional account login details
We may also automatically collect browser type, device data, and IP address to help us improve your experience.
3. Comments and Reviews
When visitors leave comments or reviews on our website, we collect the data shown in the comment form, along with the visitor’s IP address and browser information to help prevent spam.
Once approved, your comment or name may be visible publicly.
4. Media Uploads
If you upload images or product photos to our website (for reviews or customization), please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.
5. Cookies
We use cookies to:
- Save your login details for convenience
- Remember your preferences
- Analyze website performance
If you leave a comment, you may choose to save your name, email, and website in cookies for one year.
Temporary cookies may also be used for login verification and preferences.
You can disable cookies anytime through your browser settings.
6. Embedded Content
Some pages may include embedded content (e.g., videos, images, or articles).
Such content behaves exactly as if you visited the source website directly and may collect information or use cookies.
We do not control external websites, so please review their privacy practices if needed.
7. Payment Information
Payments are securely processed through Razorpay.
We do not store or access your card or banking details.
All transactions are encrypted and processed on Razorpay’s secure system.
Cash on Delivery (COD) is available for selected orders.
8. Use of Information
We use your information to:
- Process and fulfill orders
- Communicate order status and delivery updates
- Provide customer support
- Send limited promotional messages
- Improve our website experience
We do not sell, rent, or share your data with third parties, except trusted partners such as payment and delivery service providers essential for completing your order.
9. User Accounts
Registered users can log in, view, and update their profile details.
You are responsible for keeping your login credentials secure.
Administrators may access user data for maintenance or support purposes.
10. Data Retention
- Comments and their metadata are stored indefinitely for moderation purposes.
- For registered users, we retain the personal information in their profiles until the account is deleted.
- Users may request account deletion anytime by contacting us.
11. Your Rights
You can contact us to:
- Request an exported copy of your personal data
- Ask for corrections or updates
- Request deletion of your data (subject to legal or security requirements)
- Opt out of marketing communications
12. Data Security
We use SSL encryption, firewalls, and secure systems to protect your information from unauthorized access, alteration, or disclosure.
13. Spam Protection
To maintain site safety, visitor comments may be checked through an automated spam detection system.
This helps prevent misuse or fraudulent activities.
14. International Operations
We currently operate in India but plan to expand internationally.
If our services extend globally, we will update this policy to meet international data protection standards.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be reflected on this page with a new “Last Updated” date.
16. Contact Us
For privacy-related concerns, please contact:
Bhojpuriya Craft Pvt. Ltd.
Bhojpur, Bihar, India
📧 contact@bhojpuriyacraft.com
📞 +91 95258 46692